May 2020 Radio Ad

A message from Providence Auto Body:

 

At Providence Auto Body, we have spent the last four decades making the safety of you and your family our highest priority. Though much has changed since we opened our doors, our commitment to our customers, has never wavered. In this new time of transition, we will be here for you in case of emergency, 24 hours a day, 7 days a week. We continue to follow the state, federal and CDC guidelines, and have employees dedicated full time to the cleaning and sanitizing of our public and work spaces so that you can rest assured you’ll be in a clean, safe environment and your vehicle will be sanitized when returned to you. In these unprecedented times, we will continue to apply our discounts to your deductible and will work with our customers who need further assistance. At Providence Auto Body, quality and safety will always be our top priority. That is why we are tested, trusted, and always recommended. We are in this together.

May 2020 Radio Ad2020-05-09T18:59:09+00:00

Providence Auto Body’s COVID-19 Response

PROVIDENCE AUTO BODY TO MAINTAIN OPERATIONS WITH PRECAUTIONS IN PLACE

Employee and customer safety is our #1 priority

An audio message from Providence Auto Body:

 

 

At Providence Auto Body, we know how stressful an accident can be. We realize in these unprecedented times those on the front lines battling the Corona Virus need to get to work, and need their car to do so without hassle or delay. We are an essential service business and we will continue to be here for you 24 hours a day in case of an emergency. We are following the CDC, Federal and State guidelines and have implemented procedures to protect our employees and customers. We have employees dedicated to full- time cleaning and sanitizing our public and work spaces. We are taking extra precautions to ensure your vehicle is clean and sanitized when returned to you. With the economic difficulties facing everyone we will continue to apply our discounts to your deductible and will work with our customers who need further assistance. We urge everyone to do their part and follow the guidelines. At Providence Auto Body, we always put your safety first. We are in this together.

Providence Auto Body’s COVID-19 Response2020-03-23T19:13:01+00:00

Nominations Open for 2020 Reader’s Choice Awards

Nominations are now open for the 2020 Providence Journal Reader’s Choice Awards. Make sure to nominate Providence Auto Body for Top Auto Body/Collision Shop in RI by clicking here. Nominations will be accepted through January 26, 2020.

Thanks to support from our customers, we were chosen as the Top Auto Body/Collision Shop in 2017, 2018, and 2019. We are grateful and humbled by our customers’ loyalty. We’re excited for another round of the Projo’s annual contest to find the top businesses in each category, and hope we make the cut again this year!

CLICK HERE TO NOMINATE US

Nominations Open for 2020 Reader’s Choice Awards2020-01-11T14:39:04+00:00

Providence Auto Body Awarded Subaru Manufacturer Certification

Providence Auto Body was recently awarded Subaru’s Manufacturer Certification. We are excited to add Subaru to our ever-growing list of manufacturer certifications.

 

 

Benefits of a Certified Subaru Auto Body Shop:

  • We use only Original Equipment Manufacturer (OEM) Subaru Parts
  • We are equipped with Advanced Technology for proper safety system repair
  • Unlimited access to Subaru vehicle information
  • Our repairs maintain Original Factory Warranty
  • I-CAR Certified Repair Technicians
  • Our technicians have completed specific training designed by Subaru’s own engineers and administered through I-CAR
  • Providence Auto Body is required to have the latest in Subaru technology, tools and equipment
  • We are committed to repairing your Subaru to factory specifications
  • High safety standards both in and outside the shop
  • High quality of work
  • Lifetime Warranty on all repairs

Here is the full list of manufacturer certifications we have:

As always, thank you for choosing Providence Auto Body!

Providence Auto Body Awarded Subaru Manufacturer Certification2019-11-05T14:52:39+00:00

Providence Auto Body Voted 2019 Top Body Shop

At the Providence Journal’s 2019 Reader’s Choice Awards Night, Providence Auto Body was crowned the 2019 Top Body Shop in RI for the 3rd year. This wouldn’t be possible without the support of our customers, family and friends, so thank you to everyone who voted for us during the voting process!

Providence Auto Body’s top priorities are delivering the highest quality work and ensuring our customers’ satisfaction. For almost 40 years, our family owned and operated business has strived for perfection, refusing to conform to insurance company demands for cheaper parts and repair costs, instead using only OEM parts in repairs and putting our customers’ vehicles through rigorous testing before returning them to the customer.

Thank you for your continued support!

Providence Auto Body Voted 2019 Top Body Shop2019-05-09T17:47:22+00:00

Providence Auto Body Nominated for Projo Awards

Providence Auto Body was named as one of the top 5 finalists in the 2019 Projo Reader’s Choice Awards in the Best Auto Body/Collision Business Category!

We are very excited because we were nominated by our customers, some of whom have supported Providence Auto Body since it opened over 30 years ago. Being nominated is an honor and now Providence Auto Body has the opportunity to be selected as the overall Readers’ Choice winner in the Best Auto Body/Collision Business Category.

Voting begins on February 24th, 2019 and you can vote once per day by clicking here. Last year we won and it would be so great to make 2019 a repeat victory!

Providence Auto Body Nominated for Projo Awards2019-03-19T01:57:59+00:00

Providence Auto Body Earns 2018 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

Providence, Rhode Island, January 16, 2019 – Providence Auto Body is proud to announce that it has earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2018.

“Service pros that receive our Angie’s List Super Service Award represent the best in our network, who are consistently making great customer service their mission,” said Angie’s List Founder Angie Hicks. “These pros have provided exceptional service to our members and absolutely deserve recognition for the exemplary customer service they exhibited in the past year.”

Angie’s List Super Service Award 2018 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade and review period grade. The SSA winners must be in good standing with Angie’s List and undergo additional screening. This is the third year Providence Auto Body has received this honor.

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

At Providence Auto Body, we strive to give our customers the very best service and back up all of our work with a lifetime guarantee. We are so honored to have earned our customers’ approval and are very grateful for this award.

Providence Auto Body Earns 2018 Angie’s List Super Service Award2019-03-19T01:57:59+00:00

Nominate Providence Auto Body Today!

 

It’s that time of the year again! Nominate us today for the 2019 Providence Journal Readers Choice Award. You voted us as the top Auto Body/Collision Shop in Rhode Island in 2017 and 2018 and we hope to earn the top spot again in 2019!

Here’s how to nominate us:

  1. Click here. 
  2. Write in “Providence Auto Body” under the Auto Body/Collision category, the first on the page.

The nomination round is the first of two rounds. If we receive enough nominations we will advanced to the voting round, which starts in February.

Nominations go from 1/11/19 to 1/27/19
Voting starts on 2/24

Thank you SO much for your support!

Nominate Providence Auto Body Today!2019-03-19T01:57:59+00:00

Couple Awarded $42 Million for Crash Injuries After Body Shop Glues on Replacement Roof

The body shop claims the insurance company bullied them into performing a cheaper repair.

In a verdict that could potentially change the way body shops do business, a Texas jury has awarded a couple $42 million after they were severely injured in a crash they should have walked away from—except, a repair center had secretly glued a replacement roof onto their car, instead of welding it on as the manufacturer specified.

It’s every used-car buyer’s worst nightmare to discover that their recently-purchased ride is carrying some dark and potentially dangerous secrets. For Matthew and Marcia Seebachan, that realization came too late when in 2013 an oncoming pickup truck hydroplaned and struck their 2010 Honda Fit nearly head-on. An engineer later testified that the crash was “virtually identical” to the IIHS’s moderate-overlap crash test, and that the 2010 Fit has a “good” rating. However, the force of the impact caused the roof to separate, leading to a cascade of structural failures that jammed the doors shut and caused the fuel tank to ignite.

The Seebachans were trapped for several minutes before witnesses pulled them from the burning wreckage. According to medical records submitted to the court, Marcia suffered several broken bones, bruises, and internal bleeding. Matthew wasn’t as lucky, enduring fourth-degree burns to his lower body, two broken heels, and a host of other injuries that left him hospitalized for much of the last four years. Rather than becoming an RN as he always dreamed, he’s now a “professional patient,” in and out of doctor’s offices every week, he told CBS 11 News.

Tracy Law Firm

Soon after the crash, the couple hired a local attorney named Todd Tracy to look into the car’s past. What he found was nothing short of shocking: in 2012, months before the Seebachans bought the car, the previous owner had brought the Honda Fit into John Eagle Collision Center after the roof had been damaged by hail. Yet rather than weld on a new panel, as Honda requires, the shop instead opted to use an untested epoxy adhesive. None of this was disclosed in the vehicle history report provided to the couple when they made the purchase.

“To have someone drop on you that it could’ve been prevented is the worst feeling. It just leaves you in shock,” Marcia told Fox 4 News.

Tracy Law Firm

As bad as that sounds, it’s the “why” that really brings this case home. In a deposition, the manager of John Eagle Collision Center acknowledged that manufacturers put out guidance on how their cars are supposed to be repaired, but implied that insurance companies often pressure independent shops to cut costs by using cheaper methods. This doesn’t absolve the shop of blame, but it does present a strong argument: the insurance check keeps the doors open and the lights on, so why else would the shop cheap out on a repair with their name on the line?

We may soon know for sure. The Seebachans are now suing State Farm, their insurance company, over that very allegation—for the total sum of just one dollar. Why the token amount? It’s about the message at this point.

“I hope people absolutely can quote this case and reference that number and I hope it leaves an impression on people’s minds. We don’t want anyone else to have to go through this,” Marcia said to CBS 11 News. “If somebody were to lose their life or their kid or their health, there’s no amount of money that can fix that for them. Please just care about people’s lives more than you care about the bottom line.”

Tracy Law Firm

For their part, State Farm denies the suggestion they bullied John Eagle Collision Center—or any other shop—into performing unsafe repairs to save money.

“The comments made about State Farm cited in this lawsuit and press release are not supported by the facts. Additionally they are not in line with State Farm’s mission to serve the needs of our customers and our long, proud history of advancing vehicle safety,” the company said in a statement.

Couple Awarded $42 Million for Crash Injuries After Body Shop Glues on Replacement Roof2019-03-19T01:57:59+00:00

Providence Auto Body named as winner of 2018 Readers’ Choice Awards

Providence Auto Body was named the #1 Auto Body Shop in RI after two rounds of public voting in the 2018 Providence Journal’s Readers’ Choice Awards. In the initial round of voting, we were nominated as one of the top 5 businesses in our category, and then during the second round, we were chosen as the winner.

Thank you to all of our loyal customers for voting us as the top Auto Body Shop in RI for the second year in a row!

Winners will be named officially in a special magazine publishing on May 27th inside The Providence Journal newspaper! Don’t miss it!

Providence Auto Body named as winner of 2018 Readers’ Choice Awards2019-03-19T01:57:59+00:00
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