The Best Parts • The Best Paint • The Best Technicians
Our goal at Providence Auto Body is to bring the highest level of service and quality to our customers through expert craftsmanship.
Providence Auto Body will complete your claim from start to finish. From the moment you bring your vehicle to Providence Auto Body, we will handle the entire claims process and repair of your vehicle with the insurance company. It is that easy. Hassle free service is our promise. We guarantee it.
We strive to have the best trained, qualified and conscientious employees, working with the most up to date equipment and technology. We will perform every repair to the highest quality and safety standards. Commitment is to our customers, not the insurance companies.
Providence Auto Body has an A+ customer satisfaction rating from the Better Business Bureau. We make sure all work is done right, every time – on every vehicle.
As a courtesy, here are some of the factors that influence the amount of time required to repair your vehicle:
WEATHER: Hot and cold temperatures affect the way paint dries and cures. Time must also be allowed for solvents to escape.
REINSPECTIONS: If hidden damage is discovered while repairs are being performed we must stop, notify the insurance company and wait until their adjuster has had an opportunity to inspect the damage.
PREVIOUS REPAIRS: If your vehicle was previously repaired in the same general area, it is often necessary to correct the old repairs in order to guarantee the work we perform.
COLOR MATCH: All colors are slightly different. Even a new vehicle will require color tinting. Our technicians often take two or more hours to arrive at the correct color match.
PARTS: The repairs will be delayed: if hidden damage requires additional parts, or if the factory is unable to send us the part due to a backorder.
REASSEMBLY: We take great pains to prevent overspray and future paint peeling. All parts are removed from areas to be painted and blended. Our technicians reinstall these parts during the reassembly process. These steps require care and time, but are necessary to protect your vehicle’s resale value and bring it to pre-accident condition.
WARRANTY: All repairs performed by Providence Auto Body Inc. are guaranteed for as long as you own your vehicle.
DISCOUNTS: Unlike the insurance company DRP (direct repair program), we pass our savings directly on to you and your deductible.